Last updated: July 15, 2026
AtMax TV subscriptions pay for access to the AtMax TV software — the media player application, program guide, sports dashboard, and cross-device sync. No media content of any kind is included, sold, or provided with any plan. See our Terms of Service for the full description of the Service.
You can cancel at any time from your account settings, or by emailing support@atmax.tv. Cancellation stops future billing immediately; your plan remains active until the end of the period you have already paid for. You will not be charged again after cancelling.
If you are not satisfied with AtMax TV, contact us within 14 days of your first charge and we will issue a full refund of that charge — no questions asked.
For annual renewal charges, contact us within 7 days of the charge if you believe it was made in error — for example, you cancelled before the renewal date or were billed twice. We review these requests promptly and refund verified billing errors in full.
Refunds are issued to the original payment method and typically appear within 5–10 business days, depending on your bank.
Email support@atmax.tvfrom the address on your account with the subject line "Refund request". Include the date of the charge. We respond to all billing requests within one business day.
If you have a billing concern, please contact us before disputing a charge with your bank — we resolve almost every issue faster than the dispute process. Accounts associated with fraudulent chargebacks may be suspended.
Questions about billing, cancellation, or this policy: support@atmax.tv.
AtMax Ventures, LLC